All Systems Operational

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Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Inbound calls Operational
PSTN Operational
SIP Operational
Americas, US East Operational
Americas, US West Operational
LATAM, São Paulo Operational
EMEA, Frankfurt Operational
APAC, Sydney Operational
Outbound Calls Operational
PSTN Operational
SIP Operational
Americas, US East Operational
Americas, US West Operational
LATAM, São Paulo Operational
EMEA, Frankfurt Operational
APAC, Sydney Operational
Digital Widgets and Intents Operational
Mindful Callback Widgets Operational
On-Premise Callback Widgets Operational
Messaging and Notifications Operational
Datastore Operational
API Operational
Insights and Reporting Operational
Login and UI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mindful Callback Maintenance - Shared Instances Feb 9, 2023 22:00 - Feb 10, 2023 03:00 EST
We will be performing maintenance for shared instances at this time. No downtime or caller impact is expected. Notes about this release can be found here.
Posted on Feb 02, 2023 - 12:45 EST
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023
Completed - The scheduled maintenance has been completed.
Jan 31, 22:39 EST
Verifying - Verification is currently underway for the maintenance items.
Jan 31, 22:37 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 22:01 EST
Scheduled - We will be performing regular maintenance for shared instances at this time. No downtime or caller impact is expected.
Jan 30, 15:19 EST
Completed - The scheduled maintenance has been completed.
Jan 31, 01:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 00:00 EST
Scheduled - We will be performing maintenance on Mindful Messaging at this time. Delivery of SMS messages and notifications may be affected for up to 1 hour during this period.
Jan 30, 10:29 EST
Jan 30, 2023
Completed - The scheduled maintenance has been completed.
Jan 30, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 22:00 EST
Scheduled - We will be performing an upgrade for both Mindful Scheduler and Conversation Bridge at this time. A planned downtime of 15-20 minutes for both widgets and APIs should be expected while this upgrade takes place, after which functionality should resume and all premise to cloud integrations should reconnect.
Jan 27, 14:54 EST
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.