All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Inbound calls Operational
PSTN Operational
SIP Operational
Americas, US East Operational
Americas, US West Operational
LATAM, São Paulo Operational
EMEA, Frankfurt Operational
APAC, Sydney Operational
Outbound Calls Operational
PSTN Operational
SIP Operational
Americas, US East Operational
Americas, US West Operational
LATAM, São Paulo Operational
EMEA, Frankfurt Operational
APAC, Sydney Operational
Digital Widgets and Intents Operational
Mindful Callback Widgets Operational
On-Premise Callback Widgets Operational
Mindful Callback Legacy Widgets Operational
Messaging Operational
Datastore Operational
API Operational
Reporting Operational
Platform Operational
Login and UI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mindful Callback Maintenance - Shared instances Aug 16, 22:00 - Aug 17, 03:00 EDT
Update - Update to the date.
Aug 10, 11:53 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 10, 09:55 EDT
Scheduled - We will be performing minor maintenance for shared instances at this time. No user impact is expected. Notes about this release can be found here.
Aug 10, 09:54 EDT
Past Incidents
Aug 15, 2022

No incidents reported today.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Completed - The scheduled maintenance has been completed. This did affect a small number of customers during the outage window, systems have been restored to their proper working condition.
Aug 4, 22:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:00 EDT
Scheduled - We will be performing an emergency maintenance update for Shared instances at this time. A brief period of downtime is expected during this maintenance window for the US West, São Paulo, and Frankfurt voice regions. Notes about this release can be found here.
Aug 4, 10:43 EDT
Completed - The scheduled maintenance has been completed.
Aug 4, 11:29 EDT
Scheduled - We will be performing an emergency maintenance update for Shared instances at this time. A brief period of downtime is expected during this maintenance window for the Sydney voice region. Notes about this release can be found here.
Aug 4, 10:57 EDT
Aug 3, 2022
Completed - The scheduled maintenance has been completed.
Aug 3, 22:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:00 EDT
Scheduled - We will be performing an emergency maintenance update for shared instances at this time. A brief period of downtime is expected during this maintenance window for US East voice regions only. Notes about this release can be found here.
Aug 3, 09:27 EDT
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.