Mindful
All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
On-Premise Scheduler Widgets Operational
Notifications Operational
Datastore Operational
Mindful Callback Voice - Americas, US East Operational
Mindful Callback Voice - Americas, US West Operational
Mindful Callback Voice - LATAM, São Paulo Operational
Mindful Callback Voice - EMEA, Frankfurt Operational
Mindful Callback Voice - APAC, Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 22:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 22:00 EDT
Scheduled - Mindful Scheduler and Conversation Bridge will be undergoing a brief period of maintenance the evening of Friday March 15th at 10PM EST to help remediate the issue causing recent period of brief disruption in connectivity.

The only effect should be a brief disruption in Premises to Cloud connectivity via the Cloud Connector, and should recover quickly and automatically after a brief downtime.

These maintenances are now scheduled regularly on the 1st and 15th of every month at 10PM Eastern.

Mar 8, 10:14 EST
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 23:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 22:00 EDT
Scheduled - We will be performing maintenance at this time. No downtime or caller impact is expected. Notes about this release can be found here under the Shared Production section.

NOTE: This maintenance only affects clients that have migrated to our Spring '23 Release environment, https://app.getmindful.com/.

Feb 27, 09:58 EST
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Completed - The scheduled maintenance has been completed.
Mar 8, 22:57 EST
Verifying - Verification is currently underway for the maintenance items.
Mar 8, 22:43 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 22:00 EST
Scheduled - We will be performing maintenance at this time. A brief period of downtime is expected during this maintenance window.

NOTE: This maintenance does not impact clients that have migrated to our Spring '23 Release.

Feb 29, 14:21 EST
Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.